AMAZING MOMENTS
MENU

Support

We've got
you covered.

Questions about your booking, pickup, delivery or the setup? Reach out any way you like, or check the answers below.

FAQ

Quick answers.

Do I need to know how to DJ?

Not at all. One control tablet runs the music and the lights. Play your playlists from Spotify or Apple Music, pick a light scene, and you're set.

How does pickup work?

Pickup is free from Rosedale, Queens. You'll get the exact pickup address in your booking confirmation email.

Do you deliver? How much is it?

Yes. Delivery is $30 for the first 5 miles, then $4 for each additional mile, up to 40 miles from Rosedale, Queens. Choose Delivery when you pick your date and your exact delivery fee shows at checkout.

What if my venue has stairs?

No problem. Add the Stairs Fee ($25) in your cart before checkout so we can plan for it.

What's included in each package?

Every package includes pro Mackie Thump speakers, LED lights and a control tablet. The Moment adds wireless mics, and The Experience adds more lights and a fog machine. See the full breakdown on our packages and equipment pages.

Something isn't working during my event. What do I do?

Reach out right away and we'll walk you through it.

Contact

Send us a message.

We'll get back to you as soon as we can.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.